Refund policy

Return & Refund Policy

At Dark Paw Designs, every product is made to order just for you. Because of this, we do not accept returns or exchanges due to buyer's remorse, incorrect size selection, or incorrect color selection. We encourage you to carefully review sizing guides and product details before placing your order.

We've got you covered if something goes wrong. If your order arrives damaged, defective, or misprinted, we'll make it right. Simply contact us at sales@darkpawdesigns.com within 30 days of your delivery date with a photo of the issue, and we'll arrange a free reshipment or full refund — no need to send the item back.

Lost packages If your package is lost in transit, please reach out within 30 days of the estimated delivery date. If the carrier confirms the package as lost, we'll reship your order at no cost. Please note that if tracking shows your package as delivered, we are unable to cover a reprint or reshipment.

Wrong address If a package is returned to us due to an incorrect address, we'll notify you and arrange reshipment. Additional shipping charges may apply.